Returns & Refunds
30 day return warranty.
HipOptical™ offers super affordable, high quality and trendy glasses for a fraction of the cost. Quality control is very important to us, but in the rare case if you receive a defective, damaged or wrong item please contact us within 30 Days and we will exchange or refund at no cost.
In this case please contact us immediately at firstname.lastname@example.org. Customers can contact us within 30 days of receiving the product. We will be more than happy to assist.
Contact Us For Help
1. Email email@example.com and describe the issue in detail (reason for return) along with your order number. If your item is defective, or incorrect please send us a picture or video describing the issue.
2. We will look over your case and offer a solution.