30 day return warranty.

HipOptical™ offers super affordable, high quality and trendy glasses for a fraction of the cost. Quality control is very important to us, but in the rare case if you receive a defective, damaged or wrong item please contact us within 30 Days and we will exchange or refund at no cost.

In this case please contact us immediately at support@hipoptical.com. Customers can contact us within 30 days of receiving the product. We will be more than happy to assist. 


Contact Us For Help

1. Email support@hipoptical.com and describe the issue in detail (reason for return) along with your order number. If your item is defective, or incorrect please send us a picture or video describing the issue.  

2. We will look over your case and offer a solution.